Testimonials
Australian Printer Services Pty Ltd
Ivanhoe Cycles Pty Ltd
I was in trouble, panic creeping up on me. Christmas just weeks away and the advertising was not done because the new printer (bought elsewhere) let me down and it was going to cost thousands in lost revenue if the advertising didn’t go out. Doug at Australian Printer Services had helped me before so I rang him for help. A day later my printer was running at top speed and I met the deadline. Now I deal only with him.
Thanks Doug
Ken Frank (Ivanhoe Cycles)
http://www.ivanhoecycles.com.au
Ceberano Martial Arts Academy
“Teaching International Goju Karate”
I would like to take this opportunity to commend Australian Printer Services for the great job they do. My company has been a customer of Doug and the team for nearly 3 years now – 2 years ago we purchased a Lexmark X215 printer/copier/fax machine. I have to say that I couldn’t be happier with both the product and the service we got from APS. We were shown how to hook it up and use it and when we needed help with something, we got a member of the team on the phone that could help us out.
We have also purchased peripherals from APS (cartridges for the Lexmark) and have found the number of pages we can print with genuine cartridges is far superior compared to refills.
Thanks APS, for a fabulous product, backed up with great service!
Paul Ceberano,
Executive Director:
Ceberano Martial Arts Academy
Hope Advertising
Doug Barnard and his team at Australian Printer Services would have to be the most professional and the best Printer service company we have dealt with in our 17 years of business.
These guys know their stuff. If they don't, they wont pretend to know and waste your time and money they will tell you straight and fix the problem.
We had a problem with our beloved 5 year old A3 colour laser printer. We were kind of married to the machine after spending thousands on purchasing it then a small fortune on toner and maintenance.
We called Doug and his team in after we found our beloved was losing its life. They came quickly assessed the problem and recommended a solution. The recommendation was accepted by us and Doug and his team quickly went about fixing it. Unfortunately for all of us that wasnand#39;t the end of the story.
The recommended solution did't end up fixing the problem and we were back to square one.
We were now really worried that we had spent all this money trying to service a machine that possibly was unserviceable. We had also experienced a similar situation with another company and they ended up washing their hands of it.
When we rang Doug and his team and told them it still wasn't working. We didn't get the usual,
andquot;Well we cant do any more.andquot; Instead Doug and his team went out of their way to get to the bottom of the problem. They did this at their cost not ours.
The solution they provided us at the end was amazing. They got us a new printer at an amazing price, and they didn't charge us for the work they did on trying to fix it the first time.
We trust Doug and his team and will not use anyone else ever again.
I strongly recommend them to you.
Jeremy Hope
Managing Director
Hope Advertising
113 Wellington Street St Kilda Victoria Australia 3181
telephone + 61 39529 7799
facsimile + 61 39529 7411
web http://www.hopeadvertising.com.au
At Hope we believe in being passionate without passion there is no commitment
without commitment there is no teamwork without teamwork there is not flexibility
without flexibility there is no risk taking without risk taking there are no fresh ideas
without fresh ideas there is no vision without vision there is no Hope.
ABN: 54857665792
Brandi & Co
Hello Doug,
I’d like to thank you enormously for your help, you have saved us a lot of time and money, and we greatly appreciate it. It’s people like you that we need more of in the service industry. We picked up the Duplex earlier and it is working perfectly. We will be sure to refer you on to our industry affiliates, and we will certainly contact you if we require your service in the future.
Thank you once again.
Should you have any queries please do not hesitate to contact me.
Regards,
Steve Jackson