Delivery & Freight Policy
Australian Printer Services Pty Ltd Printer Delivery Policy
After ordering online, you will receive an email confirmation from eWAY for credit card transactions or an email with our Bank Details containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via courier within 2 working days; however if goods are unavailable or the delivery destination is in regional area, it will take a little longer.
If you wish to query a delivery please contact us at firstname.lastname@example.org.
Australian Printer Services Pty Ltd Freight Policy
Additional Freight Charges
A customers freight is individually calculated for the following types of order, and the customer needs to agree to the freight charge prior to shipping. Quotes will be provided via email email@example.com.
- Printer or multifunction order that is required to go up stairs.
- Very heavy, bulky and/or awkward goods, or goods requiring a tailgate delivery.
- Distant mainland locations.
- If we incur extra delivery charges as a result of your action or inaction, these may be passed on to you at our discretion.
Please note: Our couriers/transport companies cannot deliver to PO Boxes, and require a signature at point of printer delivery.
If a nominated delivery address is unattended at the time of delivery, the courier may leave a card in your letterbox to allow you to arrange for re-delivery. Our couriers will not leave goods unattended at the doorstep. We reserve the right to recover an “attempted delivery fee”.
Authority to Leave
If you give authority to leave the delivery without a signature in the comments, or delivery to an alternate address not in the shipping address entered, then you authorise the courier to leave the goods unattended and you accept once they have done so the order is complete and has been received. Australian Printer Services Pty Ltd does not accept any responsibility for loss or damage to any items if you nominate this delivery method, and you agree to release Australian Printer Services Pty Ltd from any claims, demands, liabilities, lost costs and expenses.
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