Paper Jams Handy Helpful Hints:

Printer Services Newsletter 4.3

As 2014 draws to a close, Australian Printer Services would like to welcome you to the latest in our series of informative newsletters.

Paper Jams Handy Helpful Hints:

What you should know about paper jams:

  1. Don't use metal tweezers or other such objects when clearing a paper jam as it can scratch the Teflon coating on heating rollers and the photoconductive material on the drum unit. Also be careful of rings when clearing jams as they too can scratch the drum unit.  This will end up costing money as marks will show up on the print outs.
  2. Be aware of the type of paper you are using.  Some types of paper, preprinted, letterhead and labels, have a smooth slick finish to them. This can cause feed and fusing problems.
  3. Be careful when removing paper from the printer. Pull the paper out evenly to ensure it doesn't tear, making sure any relevant release mechanisms are released.
  4. Printing labels through a laser printer only once as multiple times can cause problems as the glue is affected by the heat, causing pieces to peel off in the printer and leave glue residue.

If all else fails, your best option is to call us on 1300 138 066

Paper Curl

No doubt you’ve all seen it, freshly printed documents on your laser printer that have rolled themselves up and fallen to the floor.  Paper curl is one of the most common problems with laser printing and can lead to jamming.  The main reason for this curl is high moisture content which when the paper passes through the heater unit, the moisture is rapidly removed.  This can cause the paper to lose its shape causing the paper to curl and even crease.  For example, wet mail from the letterbox will curl and warp when dried in front of a heat source.

Summer humidity or winter storms as well as the use of evaporative air conditioning will all naturally increase the moisture content in the air which will be absorbed into paper. The longer the paper is exposed to these environments the higher the moisture content.  The result is “wet” paper and this paper will have a greater chance of crease or curl occurring once it is printed on.

The best way to counteract these effects is to keep paper in its wax packaging as much as possible.  This packaging is specifically designed to reduce the papers ability to absorb moisture and thus reduce the effect of paper curl.  It is recommended that paper be stored in a stable environmental temperature, off the ground, as too again reduce the absorption of moisture.